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7 ways to fix Netflix error code nw-2-5

7 ways to fix Netflix error code nw-2-5

As you know very well, Netflix is a social platform to stream series, movies, etc. In Netflix, many errors occur including Netflix error code nw-2-5. When this error occurs that means there is a lack of network connectivity. So, it does not allow your device to reach movie shows at streaming service. This problem occurs in many devices like Roku, PlayStation 3/4, Smart TV, Xbox 360/One, Blu-Ray player, Wii U or streaming media player or setup box.

Netflix error nw-2-5 almost occurs after update. It sends a pop-up message saying it couldn’t connect to Netflix.

Solutions to fix Netflix error code nw-2-5:-

Here are many easy and quick solutions to fix this Netflix error nw-2-5. Follow the below steps:

  • Check your internet connection:-

To make sure about your internet connectivity run a network connection test. Use Fast speed test by Netflix to check your internet connection is OK and work properly on all servers.

If the test gets fails that means there is a problem with your internet connection. So, ask for your device maker to resolve each query. If you get that your internet connectivity is good then go with the next solution.

  • Check for network allow to your streaming device:-

It may be possible that you trouble with the Netflix error code nw-2-5 due to the block setup of the Wifi network that you use. If you use Wifi of any public places or organization then keep in mind that they have low bandwidth or you can say internet quality is very low between your device and Netflix server. So, it shows error.

If you use cellular data rather than Wifi and face this issue then change your internet connection for better results.

  • Restart your TV:-

If you are using Netflix on your smart device then restart it to fix the error Netflix error nw-2-5.

    • At first, turn off your smart TV via remote and unplug the power cord and wait for a while.
    • Now, press and hold down the power button for a second and then release it to discharge it entirely before plug in your TV to on. Some TVs don’t have this option so in that case, unplug the power cord for a long time period.
    • Plugin the device back and use remote to turn on the TV.
    • Now, go to the Netflix app to check the issue is resolved.
  • Restart your router/modem:-

    • Turn off your TV and unplug the power cord and then unplug your wireless router and modem.
    • Now, wait for a moment and plugin back every device carefully.
    • See on your router or modem for lights appear on it. It indicates that the network is ready for use.
    • Now, turn on your TV via remote and open Netflix app to see the Netflix error code nw-2-5 will be fixed.
  • Strengthening the internet signal:-

By improving your internet signal, you can fix this Netflix error rnw-2-5.

    • It may be possible that your router is placed nearby the other wireless devices like as: radios, phones, microwave ovens, baby monitors, etc. It will make the interference in your internet signal. So, make sure to remove this device away from your router to improve the performance.
    • Try to move your router if the internet signal is low. As you know that the router’s bandwidth reach is limited, so place it nearby device which you use as a TV or computer.
    • One thing you can also try to place the router at high like at the top of your room cabinet or shelf. So, it will provide good signal strength.
  • Configure your Xbox One DNS settings:-

    • At first, take your Xbox One controller and click on the menu option from it.
    • Go to Settings then All Settings (for router use Network then Network Settings).
    • After that go on Advanced Settings then DNS Settings and then Automatic.
    • Hit the B button to save changes and reopen the Netflix app to check for Netflix error code nw-2-5 will be fixed.
  • Configure your Xbox 360 DNS settings:-

    • Hit the guide button from the controller.
    • Now, go to Settings > System Settings > Network Settings.
    • Select your network and then navigate to configure network.
    • Navigate to DNS settings and select Automatic
    • Now, restart you Xbox and reopen Netflix to check the Netflix error nw-2-5 will be resolved.


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