Netflix error code UI-800-3 occurs due to Netflix data stored on your device. When this error occurs it shows a pop-up message saying “Couldn’t connect to Netflix”. This error occurs in many devices including Amazon Fire TV, Blue-ray player, Roku, Amazon Fire TV stick, Play Station 3, Play Station 4, Smart TV, etc.
Solutions to fix Netflix error code UI-800-3:-
Here are many easy and quick solutions to fix the Netflix error. Go through the below-given steps:
Sign out from Netflix and again log in:-
When you get this error then simply sign out and sign in again from Netflix can fix this issue. It is a temporary method, but it resolves the issues most of the time.
- At first, start the Netflix application on the Xbox one and hit the B button on the Xbox controller.
- Now, select settings from the menu bar and tap on logout.
- After that, again log in Netflix to check it works properly or not.
If the installation is not proper then it also causes Netflix error UI-800-3 because the application starts to lag. So, the best approach is to uninstall the current Netflix app and re-install a new version of the Netflix app.
- First of all, navigate to Netflix Store and launch the home
- Now, you will get a list of all installed programs on your device.
- Select the Netflix app and tap on the install
- Now, the installation process will start and it will take a few moments.
- Once, the process complete, restart the Netflix app and check error is fixed or not.
- If you are using Netflix on the desktop then open the control panel with the help of a search bar.
- Tap on programs & features.
- Now, select the uninstall a program option.
- A list of all installed programs will show on your desktop.
- Tap on the Netflix software installer and associated application also.
- Right-click on it to uninstall.
- Now, click OK to confirm the removal process.
- Download Netflix from its official website and install it with the latest version.
- Restart the app to check whether the issue is resolved or not.
Reset Netflix App:-
If you use a corrupted system file or installation file then also it causes the Netflix error code UI-800-3. So change the setting and reset Netflix app to fix this error.
- First of all, shut down receiver device or Smart HUB and hit the menu button on remote.
- Navigate to the main menu and select Smart HUB.
- To remove all downloaded apps, tap on Smart HUB reset option.
- Now, enter the security code and hit Enter button to go for further step.
- Select the smart HUB and try to access Netflix via rebooting the receiver through sliding it to the right or click on the power
- Now, you can see Netflix error will be fixed.
Use Netflix in power saving mode:-
- Tap on the Settings icon to open settings window and tap on power saving.
- Select the power saving mode which is under the settings window.
- Enable the power saving mode by moving the slider in the right direction.
- Now, the power-saving mode will start and restart the device.
- Open the Netflix app and connect it with the receiver to check Netflix’s error will be fixed or not.
Reset DNS settings:-
Due to the wrong configuration of DNS, it can cause the Netflix error. So, reset the DNS by alternate or preferred server address to fix this issue.
- At first, click on the setting from the home screen and choose the network
- Tap on the Advanced tab and launch the DNS settings.
- Now, change it as automatic.
- Hit the B button to save the changes.
- If it fails, then change the DNS settings as alternate to fix the Netflix error.
One more option you can try
- Type “control” in the search bar to open the control panel and press the enter button from the keyboard.
- Now, choose view by small icon and tap on network and internet from the menu.
- Choose the Network and Sharing Center.
- Tap on change adapter settings which are on the left side of the window.
- Now, right-click on the network interface which is connected to the internet and select properties.
- Tap on the Internet Protocol version 4 (TCP/IPv4) which is under the properties section.
- Now, tap on the properties
- After that, tap on use following DNS server addresses option and enter a preferred DNS server address as well as an alternate DNS server address.
- Tap on OK to save the changes.
- Tap on close to exit from the window and use a new DNS Setting to the adapter.
Now, restart Netflix and see Netflix error code UI-800-3 will be resolved.